My Indonesian passport only has one name. How do I fill in the SGAC?

Single-name passport holders (mononyms, common in Indonesia) should enter the same single name in both the given name and surname fields, or follow the SGAC form's specific instruction for single-name passport holders. Match what's in your passport's machine-readable zone exactly. If the SGAC form rejects a single name, contact us and we'll help.

What's the time zone difference between Indonesia and Singapore?

It depends on your region. From Jakarta and most of western Indonesia (WIB, GMT+7), Singapore is 1 hour ahead. From Bali and central Indonesia (WITA, GMT+8), Singapore is the same time. From Papua and eastern Indonesia (WIT, GMT+9), Singapore is 1 hour behind. Singapore does not observe daylight saving.

Are Indonesian credit and debit cards accepted in Singapore?

Yes. All major Indonesian Visa, Mastercard, JCB, and American Express cards are accepted across Singapore. Notify your bank of international travel before you go to avoid card blocks. ATMs at Changi dispense Singapore dollars from Indonesian bank cards.

Do I need an SGAC for the Batam-Singapore ferry?

Yes. The SGAC is required for all entries into Singapore, including ferry crossings from Batam (Sekupang, Nongsapura, Batam Centre) to HarbourFront or Tanah Merah Ferry Terminal. The mode of entry is asked in the SGAC form.

Can I extend my stay beyond 30 days?

Stays beyond 30 days require a Long-Term Visit Pass or similar. You cannot extend a visa-free entry simply by leaving and re-entering (this practice may be flagged by immigration). For extended stays, apply for the appropriate pass before travel.

Can my whole family file one SGAC application together?

Through ICA's portal, no, each traveller needs their own SGAC submission. Through SGAC Online, yes, one application can cover up to 10 travellers in the same transaction, with group discounts applied automatically.

What if my passport is renewed after I file the SGAC?

If your passport is renewed (and the passport number changes) after the SGAC is approved, you'll need a fresh SGAC with the new passport details. Singapore immigration matches the SGAC to the passport you present at the border.

Are there direct flights from Indonesia to Singapore?

Yes. Singapore Airlines, Garuda Indonesia, AirAsia Indonesia, Scoot, Lion Air, and Batik Air operate frequent flights from Jakarta (Soekarno-Hatta CGK), Surabaya (SUB), Denpasar/Bali (DPS), Medan (KNO), Yogyakarta (JOG), and Bandung (BDO). Flight times range from 1.5 hours (Jakarta) to 2.5 hours (Bali).

Is the medical tourism route to Singapore visa-free too?

Yes. The 30-day visa-free entry covers visits for medical treatment, consultations, and follow-ups. The SGAC is required just like any other visit. For longer treatment stays beyond 30 days, you'll need a Long-Term Visit Pass arranged with the receiving hospital.

From Indonesia

Singapore Arrival Card for Indonesian travellers

Indonesian passport holders enter Singapore visa-free for up to 30 days. No visa application needed. The Singapore Arrival Card, however, is still mandatory.

Last updated: 2026-04-26

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Visa needed

Visa-free up to 30 days

SGAC needed

Yes

Mandatory for all entries

SGAC submit window

72 hours pre-arrival

Earlier is rejected

SGAC fee

USD 30

Group discounts apply

Visa-free travellers still need the SGAC. File yours in five minutes inside the 72-hour window.

Start application

What you need to enter Singapore from Indonesia

As an Indonesian passport holder, you don't need to apply for a Singapore visa for tourism, business, family visits, or transit. Singapore admits Indonesian passport holders visa-free for up to 30 days per visit. You will, however, need to file the Singapore Arrival Card (SGAC) for every entry into Singapore.

Singapore is one of the most popular destinations for Indonesian travellers, especially from Jakarta, Surabaya, Bali, and Medan. Whether you're flying in for shopping, business, medical treatment, or a weekend break, the SGAC is required.

Visa-free entry rules

Visa application
Not required
Maximum stay
30 days per entry
Passport validity
6+ months from arrival date
Return ticket
Required at the border, may be checked
Filing window
Not applicable
Government fee
No fee

SGAC requirements

Visa application
Not applicable
Maximum stay
Tied to your arrival date
Passport validity
Same passport must match
Return ticket
Optional in the form
Filing window
Up to 72 hours before arrival
Government fee
No government fee

Step-by-step: from booking to boarding

Book your trip
Confirm your flight to Singapore and your accommodation. Make sure your Indonesian passport has at least 6 months validity from your arrival date.
File your SGAC
Within 72 hours of your arrival date, file the Singapore Arrival Card. You'll need your passport details, flight number, and Singapore accommodation address.
Receive your SGAC approval by email
Usually within hours. Save it on your phone. No printing needed.
Travel to Singapore
At Changi immigration or the ferry terminal at HarbourFront or Tanah Merah, present your passport. Your SGAC is already on file with ICA, they look you up by passport number.

Visa-free entry from Indonesia

The visa-free arrangement covers most short-term travel from Indonesia. A few details worth knowing.

What's covered

Tourism for leisure travel of any kind
Business meetings, conferences, and short-term business trips
Family visits for visiting friends or relatives
Medical tourism for visits to Singapore for medical treatment (very common from Indonesia)
Transit through Singapore en route to another destination

What's NOT covered

Paid work in Singapore which requires an Employment Pass, S Pass, Work Permit, or other work pass
Long-term study which requires a Student's Pass for courses longer than 30 days
Stays beyond 30 days which require a Long-Term Visit Pass or similar
Permanent residency which requires the appropriate ICA application

Passport requirements

Indonesian passport with at least 6 months validity from your date of arrival in Singapore
At least one blank page for the entry stamp
Confirmed return air ticket or ferry ticket (immigration may ask to see this)
Confirmed Singapore accommodation address (immigration may ask)
Sufficient funds for the duration of your stay (rarely checked but technically required)

Common entry refusal reasons

Passport validity less than 6 months from arrival date
No return or onward ticket booked
Frequent short visits flagged as 'visa run' patterns by immigration
Previous overstay or visa violation in Singapore
Outstanding ICA records or alerts on your name

Filing the Singapore Arrival Card

The SGAC is a pre-arrival declaration that tells Singapore ICA who you are, when you're arriving, and where you're staying. Mandatory for visa-free travellers, has its own 72 hour window, takes about three minutes to file.

What you need

Your Indonesian passport details (passport number, expiry, full name as on passport, in Latin alphabet)
Confirmed flight number or ferry name and arrival date
Confirmed Singapore accommodation address (hotel name and address, or host's address)
Email address where the SGAC approval should be sent

See required documents for the full list before you apply.

When to file

File the SGAC up to 72 hours before your arrival date in Singapore, not earlier. Earlier submissions are rejected by ICA. The 72 hour window starts from your arrival date. If you arrive on the 15th, you can file from the 12th onward.

If you're applying through SGAC Online, submit your details anytime. We hold the application and file it inside the 72 hour window automatically. Read when to submit for the full window rules.

What we do for you

Our team checks every form for the common mistakes that delay or reject SGAC submissions: passport name structure that doesn't match (Indonesian names vary widely from single-name to multi-part), accommodation address that's incomplete, dates that don't match the booking. We file the corrected form with ICA and email you the official approval. See how it works if you'd rather we handle the form for you.

What if your travel changes

If the new flight or ferry is on the same arrival date, the SGAC stays valid. If the arrival date changes, you'll need a fresh SGAC for the new date.

Why choose SGAC Online

Catches the name structure issues

Indonesian names range from single-word mononyms (like 'Sukarno') to multi-part names. The SGAC must match your passport's name field exactly, including ordering. We check every name against the passport before submission.

Group submissions for families and tour groups

Travelling with family or as part of a tour group? One submission can cover up to 10 travellers, with group discount applied automatically (15% off for 2-5 travellers, 20% off for 6-10).

Real human review before submission

Every application is checked by a human before it goes to ICA. Catches the typos and mismatches an automated form would let through.

Email support in your hours

Reply to your receipt email and a real person responds, usually within a few hours. We cover Indonesian and Singapore business hours.

Three minutes per traveller. USD 30 per application. Group discounts apply.

Start your application

Frequently asked questions from Indonesian travellers

Ready to file your SGAC?

Three minutes per traveller. No visa needed. We file inside ICA's 72 hour window.