Cookie policy
The cookies we use, why we use them, and how to control them in your browser or via our consent banner.
Last updated: 2026-04-26
Essential cookies
Always on
Required for the site to work
Analytics
Opt-in
Off until you accept
Marketing
Opt-in
Off until you accept
We use cookies and similar technologies to make our site work, measure how it's used, and improve it. You control what's set on your device.
What's a cookie?
A cookie is a small piece of data stored in your browser when you visit a website. Cookies remember things like whether you're logged in, what language you prefer, and (with your consent) how you interact with our site.
The three categories of cookies we use
Essential
Required for the site to function. Session cookies, security tokens, your consent choice. Always on, no opt-out.
Analytics
Help us understand which pages travellers visit and where they get stuck. Google Analytics, Microsoft Clarity. Off until you accept.
Marketing
Help us measure ad campaigns and reach travellers planning Singapore trips. Meta Pixel. Off until you accept.
Essential cookies (always on)
These cookies are required for the site to function. We can't turn them off, and they don't track you for marketing purposes.
| Cookie | Purpose | How long it lasts |
|---|---|---|
sgac.consent.v1 | Stores your cookie consent choices | 12 months |
sgac.draft.<site>.v1 | Saves your application progress so you don't lose it on refresh | 7 days |
sgac.payment.<site>.v1 | Holds your payment session between form and Stripe | 24 hours |
sgac_admin | Admin authentication (only set if you log into the admin portal) | 8 hours |
Analytics cookies (with your consent)
We use these to understand how the site is used. You can opt in or out via the cookie banner.
| Tool | What it does | Provider |
|---|---|---|
| Google Analytics 4 | Anonymous traffic patterns, popular pages, user flows | |
| Microsoft Clarity | Records mouse movements and clicks to spot usability issues. Form fields are masked, so it does NOT see what you type into name, email, or other inputs | Microsoft |
Marketing cookies (with your consent)
We use these to measure ad performance and reach travellers who might benefit from our service.
| Tool | What it does | Provider |
|---|---|---|
| Meta Pixel | Tracks whether visitors who came from Facebook or Instagram ads end up applying. Helps us know which ads work | Meta (Facebook) |
Managing your preferences
You can change your cookie choices any time:
- Click "Manage cookie preferences" in the footer of any page
- Toggle each category on or off
- Save your choices
Your essential cookies stay on regardless. Rejecting analytics or marketing cookies stops the corresponding scripts from loading on your next page view, and existing third-party cookies will expire naturally per their schedule.
Browser-level controls
You can also block cookies at the browser level via your browser settings. Be aware that blocking essential cookies may break parts of our service (you won't be able to log in to the admin portal, your application progress won't save, etc.).
Third-party opt-outs
For tools we use, you can opt out at the source:
- Google Analytics: install the Google Analytics opt-out browser add-on
- Microsoft Clarity: respects Do Not Track
- Meta Pixel: manage tracking via your Facebook ad preferences
Changes to this policy
If we add or remove tracking tools, we update this page and the cookie banner. The "Last updated" date at the top reflects the most recent change.
Other policies
For the full picture of how we work with you, see also our disclaimer, privacy policy, terms of service, and refund policy.
Want to change your cookie preferences?
Click "Manage cookie preferences" in the footer at any time and we'll re-open the consent dialog. For broader privacy questions, see the privacy policy or contact us.